Are computer repair problems getting to be too much for you? I offer emergency data recovery services, hardware replacement, malware removal, wireless networking and more exclusively in Cleveland, Ohio USA. Call me at (216) 346-7805 or email me today.

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Computer Repair

As bad as computer repair problems are, this difficulty is compounded even more by the need to find a capable, reliable and affordable technician to resolve them. I have the skills, experience and patience to deal effectively with an array of PC issues. I offer these computer repair services and more for both home and business:

  • Advise on the selection of a new computer based on the customer's need for the next five years.
  • Configuration of high speed internet modems and their accompanying routers.
  • Configuration of wireless printers, networked printers, networked drives and shared folders.
  • Emergency data recovery and restoration for hard disk crashes.
  • General software maintenance and troubleshooting.
  • Recovery of deleted and/or missing files.
  • Removal of malware.
  • Replacement of CD/DVD drives, hard drives, iPad glass digitizers/lcd screens, laptop lcd screens, memory modules for laptop/desktop PCs, wired/wireless networking adapters as well as power supplies for desktop PCs.

I pride myself on approaching your troubleshooting challenges with 100% effort. While a successful outcome is never guaranteed, I try to utilize all my creativity and resourcefulness to achieve a positive end result. One of the cornerstones of how I handle computer repair is tenacious research on the internet. Even if I don't know how to solve a problem at first, I can usually research a solution online to achieve a good result for the customer.

I typically deal with PC issues using a "three pronged" approach:

  • I first isolate the location of the problem.
  • Next, I attempt to determine the cause of what is happening.
  • Finally, I apply an appropriate solution to resolve the issue.

Many times annoying malware pop-up screens are benign in nature. Quite often, I can remove these nuisances using manual methods as opposed to doing a full virus or spyware scan. The removal techniques vary from one scenario to the next. It all depends on the nature of the problem. This usually works well with a handful of infections.

With a large number of viruses and spyware infections, it may become a logical or aka software crash. In this scenario, the PC is usually malfunctioning to such an extreme that the Windows operating system has been damaged so badly that the computer won't boot. Or the PC may boot up, but it runs so poorly that it is no longer usable. The only option left at this point is to back up all the files and folders that need to be saved for future restoration to external media. I have data transfer cables to easily facilitate this. After a new Windows installation has been established, the previously backed up files and folders will be restored to the computer. I also install free security software. This keeps most malware out of the PC as long as it is kept updated on a regular basis. I like to set up a free registry scanner to keep the Windows system registry from becoming bloated with unneeded, redundant, or nonexistent entries. This helps the PC run a little more smoothly.

I can sometimes deal with physical hard disk crashes as long as it doesn't involve a read/write head crash or another severe condition. I may be able to recover some files or parts of files with file recovery software I have, depending on the condition of the hard drive. In case of severe damage, the hard drive will need to be sent out to a data recovery company that has a sterile "clean room". Once there, the technician will perform an invasive data recovery operation to recover data from the internal disk platters. These data recovery clean rooms tend to have a high rate of success, but the cost of the service can be quite steep.

I strongly urge customers to set up some kind of automated data back up system. Whether it's a scheduled task to copy data to an external hard drive or a cloud based system, you need to have something for this critically important chore. This is by far the best defense against hard drive crashes and vicious malware attacks.

Have you ever deleted or misplaced files and folders by accident? It's very frustrating isn't it? I can usually recover them with deleted file recovery software. As long as the hard drive has not been formatted or not much new software has been written to the disk since the mishap, I can typically get the information back for you.

One especially disturbing threat nowadays is the rise of "ransomware and scareware". These malware menaces attack your PC and try to make you think you did something illegal or they try to flat out extort money from you. "FBI Moneypak" is a frightening form of scareware that will show a realtime picture of you they capture and feed back from your computer's webcam against an official looking FBI backdrop on your computer. Aside from locking up your PC, it may even show a picture of the President of the United States pointing a finger straight at you! "Cryptowall" is an especially vicious form of ransomware. It will encrypt your documents, pictures, etc. while demanding money from you to obtain decryption software from the crooks who launched it into your computer. Their decryption software offer is only good for a limited time, then the price goes up and eventually they withdraw their offer to restore your files to their previous unencrypted state. As long as the "Cryptowall ransomware" doesn't nuke your "Volume Shadow Copy", there is a decent chance I can get your files and folders back with the most recent version. As I previously mentioned, success can't always be guaranteed in some situations.


picture of cpu motherboard

Tested and Tried Tips for Building Your Own PC

It may come as a shock that it isnít too great a challenge to build your own PC at home. Nowadays, with all of the information and helpful guidelines online, you can easily access all of the research you need to begin construction and successfully craft a working PC. All of the components you will need can be purchased online or at a local tech store, and there are many variations to the size, style, and functionality of the new computer for you to consider.

If you are unsure whether or not you should take on a task like this one, you should research explanations of common PC-building mistakes. If you think you are skilled enough to bypass these issues and are looking to save money on purchasing a pre-assembled computer, then go for it! After all, there is nothing quite like the reward of powering up a new PC after you have spent the time and effort building it on your own.

Do the Right Research

One of the best ways to ensure that building a PC goes smoothly is to do as much research as you possibly can. Luckily, the Internet contains information and reviews on various components and the entire building process at length. By viewing several different sites and gaining useful knowledge, this will make the overall construction of your new PC seem less daunting. Also, there are helpful resources that measure compatibility amongst a range of inexpensive and more pricey components that can help you make sure you are buying the right pieces.

Another tip for researching is to sit and read through all of the manuals that come with your new components. Reading manuals may seem like an unnecessary step or a waste of time, but many guides will include tips for installation and function that you may not find on the Internet. Each component is so specific in its make-up and design, so it is crucial that you learn as much as you can about each piece as it contributes to your overall PC.

Things to Keep In Mind As You Begin

Although it may seem obvious, it is essential to the building process that you clear a space large enough to house the PC - including all of its smaller parts, cords, and cables. There is nothing more frustrating than losing tiny screws, clips, or clamps as you build. Also, you donít want to force your new PC into a space where its cables are fighting with the cord from your lamp or television. The best way to ensure functionality is to allow your PC enough space to work as it should.

It is also wise to keep a list, explaining the steps you have taken and the things you have observed in the process. This way, if you run into an issue, you can quickly retrace your steps to where the error may have arisen. You can consult this list later on if your PC starts to give you trouble. Additionally, if you find that you need to ask a friend or professionalís advice on your PC, you will be able to tell them the exact issue you are having based on this step-by-step list.

Tips for an Easy Installation

Now that you have done the correct amount of research and have cleared your space, you are ready to begin assembling your new PC. Though it is easy to get excited and connect the parts you are now familiar with, you should be aware that installing the different parts - like the PCís memory, the motherboard standoffs, RAM, and even the exterior fans--are all steps that take individual time and effort. Being cautious and going slow is critical to finding success in PC-building, especially if you are a first-time builder.

Many components and their corresponding cables will make a nice clicking sound if installed properly. Make sure you are not jamming cables and cords into your motherboard, as doing so can do irreparable damage to small wires. Listen for the click when installing RAM, the CPU, and any power cables. And remember, if itís not fitting, it probably isnít meant to!

Use Common Sense

Surprising as it is, many first-time builders will forget that you should never turn the PC on and continue working on it. If you are turning it on to see if it fires up, make sure you turn it off before you begin finishing up any final steps. Any time you may want to upgrade or install a new component to your PC, it should always be off. Unplugging it from the wall is a good idea if you can be forgetful. This will also ensure that you do not damage any of the PCís parts with harmful static electricity. Many builders will even purchase special static-electricity bands that reduce the charge when undergoing construction.

Once you consider all of the common mistakes of building your own PC and learn about the various components and the process itself, you will be ready to start your project. Before long, youíll be powering on your PC built by your very own hands.

Please use my email and phone contact page so we can further discuss your ideas today. Also, please visit my YouTube Channel to view more videos I have made than what is profiled on this site.

douglas b miller, computer program designer
douglas b miller, computer program designer
Copyright © 2010-2015 Douglas Miller